Customers To Leave A Positive Review BY OWINO ANAM, NATURE TRAVEL KENYA. When was the last time you bought something without asking a friend or a person of trust for a recommendation or without doing some research on your own? If you haven’t paid attention to what other customers had to say about that product or business, it can be a tricky rodeo. Dependent upon reviews? Most business owners, whether they are running a small retail shop, a restaurant, an e-commerce webshop, a travel agency or pretty much any other type of business, know that their business reputation and success depend on how satisfied their customers are with products or services they offer. The power of reviews is that they replace the daunting research potential customers would have to perform on their own. Reviews speak volumes about how the product works, what its features are, what the quality of the customer service is like, and how trustworthy the seller really is. That...
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